H ere you will find answers to the questions most frequently asked by our patients throughout the past years, covering general and insurance-related questions.

 

If you do not find your answer here, please do not hesitate to fill in the form below and we will reply promptly.

Answering Clinical Questions Improves Patient Safety

To book an appointment, drop by, give us a call on 800-DLC / 800-352 or submit your request here.

We have several branches in Dubai. Please go to the Contact page for their specific locations.

Yes, there is parking available at all of our Clinics.

Kindly call the clinic for information on the fees for specific services.

Yes, Dubai London Dental Center accepts the walk-in patients in between 9AM to 8PM.

Please visit Our Clinics page for information on our services for different branches. You can also visit our Departmentspage for more information.

Please go to our Doctors page to see the list of all our specialists and learn more about them.

Your Doctor will advise you on this matter.

Yes, you can contact us directly, but it is preferable for you to have a referral letter from a General Practitioner.

Yes, all our Doctors are Western trained. Kindly have a look at our Doctors section for specific information about all our Doctors.

Yes, we do have female Doctors, but you may also ask for a female nurse to be present during your consultation.

Please call us and inform the clinic reception about your delay and we’ll provide you with information about your doctor’s availability.

Yes, we carry out medical examinations for Australia, Canada and New Zealand.

All our fees are set according to the market prices.

Please go to our Health Packages page for all details. For direct billing coverage, please check with your insurance company.

For an admission, please approach the cashier’s in the ground floor. The staff will guide you through the admission process. In case of queries, send us an email to mtalavera@dubailondonclinic.ae or reach us on the telephone number +971 4 3782938.

For an admission, please approach the cashier’s in the ground floor. The staff will guide you through the admission process. In case of queries, send us an email to mtalavera@dubailondonclinic.ae or reach us on the telephone number +971 4 3782938.

After receiving a confirmation from our booking team, please bring your valid passport copy with visa page or emirates ID and Insurance card.

You will receive an SMS for a confirmation of your next appointment.

You need to contact the Medical Records department on +971 4 3782959.

Please contact the Patient Liaison and Communications Manager by email mprobert@dubailondonclinic.ae or reach us on +971 4 3782976.

Yes, we do accept most insurances, although some only on a pay-and-claim basis. Kindly seek information from your insurance provider before visiting the clinic.

Please go to our Insurance page to see the list of insurances accepted.

A valid insurance card is mandatory for direct billing. Please contact your insurance company so they can provide us with a document or an email so as to avail direct billing.

When the requested service has been approved by your Insurance Company, our hospital insurance coordinator will contact you. Alternatively, you can send us an email to dental@duabilondonclinic.ae or reach us on telephone number +971 4 378 2921.

You will receive a call from our hospital Insurance Coordinator. Alternatively you can send us an email insurance@dubailondonclinic.ae or reach us on +971 4 3782914 +971 4 3782982.

The physician involved will fill the Insurance Claim Form for reimbursement and medical records department can provide a copy of the medical report (if required) to be submitted along with the invoices.

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